The Programs of Business Technology

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Accounting Operations
Administrative Assistant
Customer Assistance Technology
Legal Administrative Specialist
Medical Administrative Specialist

Accounting Operations

This program is in Business Technology Education and is open to both adult and high school students. The program is 900 hours or approximately 33 weeks in length if enrolled on a full-time basis. It is separated into six courses for high school students, for a total of 6 elective credits. It is offered during the day in the fall and spring semesters, and students may enroll in the program at any time during these semesters. This program is also offered on a part-time basis in the evening. Accounting Operations consists of four Occupational Completion Points (OCPs).

OCP A – Information Technology Assistant 150 hours
OCP B – Accounting Clerk 300 hours
OCP C – Accounting Associate 300 hours
OCP D – Accounting Assistant 150 hours

The Information Technology Assistant learns to use touch keyboarding skills to enter text and key data. Office tasks include a review of grammar, punctuation, spelling, and other English skills, filing/record management, telephone techniques/telecommunications, mail handling, human relation skills, grooming, job applications, leadership skills, and how to select and apply correct mathematical processes. Content includes the following: performing math computations with special emphasis on the touch system on the calculator and on the computer numeric keypad; using current and emerging computer technology and software; identifying computer hardware and software; identifying basic computer concepts and terminology; using an operating system (Microsoft Windows XP); and using the latest versions of the most popular application software programs found in business including Microsoft Office Suite.

The Accounting Clerk, Accounting Associate, and Accounting Assistant learn double-entry accounting principles, methods of recording business transactions, preparation and analysis of various documents and financial statements, payroll records and tax forms, accounting control systems, account and transaction analysis, inventory methods, the aging process, depreciation, and the application of accounting principles to various entitles. Also, the Accounting program offers computerized accounting through QuickBooks Pro for Accounting and Peachtree Accounting.

To earn a Certificate of Completion, a student must successfully complete all competencies and achieve a basic skill requirement of level 9 in Reading, Math and Language on the TABE (Test of Adult Basic Education).

Program Times:

Monday - Friday, 7:30 AM - 1:30 PM
Total Program Length: 33 Weeks

Administrative Assistant

This program is in Business Technology Education and is open to both adult and high school students. This program is 1050 hours or approximately 38 weeks in length if enrolled on a full-time basis. It is separated into seven courses for high school students, for a total of seven elective credits. It is offered during the day in the fall and spring semesters, and students may enroll in the program at any time during these semesters. Administrative Assistant consists of four Occupational Completion Points (OCPs).

OCP A – Information Technology Assistant 150 hours
OCP B – Front Desk Specialist 300 hours
OCP C –Assistant Digital Production Designer 150 hours
OCP D – Administrative Assistant 450 hours

Administrative assistants, office managers, clerks and receptionists are often the backbone of an organization. According to the Bureau of Labor Statistics, 2.5 million jobs in administrative and support services will be added between 2002 and 2012. These employment opportunities are available to those who have knowledge of computer applications and office machinery, as well as solid writing and verbal skills. Effective administrative assistants will utilize the applications available in the Microsoft Office Suite program package to create documents, PowerPoint presentations, build spreadsheets, and manage electronic address books and calendars. Students in the program will cover each of these areas in detail and will be trained to work effectively in a computerized office environment.

To earn a Certificate of Completion, a student must successfully complete all competencies and achieve a basic skill requirement of level 10 in Reading, Math and Language on the TABE (Test of Adult Basic Education).

Program Times:

Monday - Friday, 7:30 AM - 1:30 PM
Total Program Length: 38 Weeks

Customer Assistance Technology

This program is in Business Technology Education and is open to adult students. The program is 450 hours or approximately 16 weeks in length if enrolled on a full time basis. It is separated into three courses for high school students, for a total of three elective credits. It is offered during the day in the fall and spring semesters, and students may enroll in the program at any time during these semesters. Customer Assistance Technology consists of three Occupational Completion Points (OCPs).

OCP A – Information Technology Assistant 150 hours
OCP B – Customer Care Representative 150 hours
OCP C – Customer Care Specialist 150 hours

This program offers a broad foundation of knowledge and skills to prepare students for employment in customer care service positions. The content includes the development of interpersonal communications, conflict resolution, leadership, decision making, problem solving, supervisory, and employability skills. Additionally the program content includes diversity awareness, telephone techniques, and technical applications in the customer care environment. Students learn to use Windows XP and Microsoft Office Suite.

Program Times:

Monday - Friday, 7:30 AM - 1:30 PM
Total Program Length: 16 Weeks

Legal Administrative Specialist

This program is in Business Technology Education and is open to both adult and high school students. The program is 1050 hours or approximately 38 weeks in length if enrolled on a full-time basis. It is separated into seven courses for high school students for a total of seven elective credits. It is offered during the day in the fall and spring semesters, and students may enroll in the program at any time during these semesters. Legal Administrative Specialist consists of four Occupational Completion Points (OCPs).

OCP A – Information Technology Assistant 150 Hours
OCP B – Front Desk Specialist 300 hours
OCP C – Administrative Support 150 hours
OCP D – Legal Administrative Specialist 450 hours

This program offers a broad foundation of knowledge and skills that expand the traditional role of the Legal Secretary. The content includes the following: the use of technology to develop communications skills, higher level thinking skills, and decision making skills; legal terminology; the performance of office procedures specific to the legal environment; transcription of legal documents from machine dictation; the production of quality work in an efficient manner using advanced features of business software applications; including Word Perfect 12 and Microsoft Office Suite as well as Internet Explorer; research of job opportunities; and the production of high quality employment portfolios and job-seeking documents.

Program Times:

Monday - Friday, 7:30 AM - 1:30 PM
Total Program Length: 38 Weeks

Medical Administrative Specialist

This program is in Business Technology Education and is open to both adult and high school students. The program is 1050 hours or approximately 38 weeks in length if enrolled on a full-time basis. It is separated into seven courses for high school students, for a total of seven elective credits. It is offered during the day in the fall and spring semesters, and students may enroll in the program at any time during these semesters. Medical Administrative Specialist consists of four Occupational Completion Points (OCPs).

OCP A – Information Technology Assistant 150 hours
OCP B – Front Desk Specialist 300 hours
OCP C – Medical Office Technologist 150 hours
OCP D – Medical Administrative Specialist 300 hours

This program offers a broad foundation of knowledge and skills that expand the traditional role of the Medical Secretary. The content includes the following: the use of technology to develop communication skills, higher level thinking skills, and decision making skills; medical terminology; the performance of office procedures specific to the medical environment; transcription of medical documents, insurance coding (ICD-9 & CPT) and billing; the production of quality work in an efficient manner using advanced features of business software applications; research of job opportunities; and the production of high quality employment portfolios and job-seeking documents.

Program Times:

Monday - Friday, 7:30 AM - 1:30 PM
Total Program Length: 38 Weeks